indo62Privacy Policy
This page describes what we collect when you use indo62 and how we keep that data protected. We at indo62 take your privacy seriously. Our platform operates across supported jurisdictions, and we follow applicable data protection standards in each region where we offer our service.
When you create an account, deposit funds, or place a wager on indo62, we collect information necessary to verify your identity, process your transactions, and comply with local regulations. We do not sell your data to third parties. We do not use your information for marketing purposes without your consent. Our commitment is transparency: you have the right to know what we hold, how we use it, and how to request deletion or correction.
What we collect on indo62
We collect personal data in several categories. Account information includes your name, email address, phone number, and date of birth. Payment information includes your banking details, transaction history, and the payment method you choose—whether that is DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We also collect your IP address, device type, and browser information to detect fraud and ensure account security.
Verification documents are required by law. We ask for a copy of your national ID, passport, or driver's license. We may also request proof of address, such as a utility bill or bank statement. These documents are encrypted and stored separately from your account profile. We retain them only as long as required by local regulation in your jurisdiction.
Behavioral data is collected passively. We log which games you play, how long you play, your betting patterns, and your withdrawal requests. This data helps us detect unusual account activity and prevent fraud. We do not use this data to profile you or make automated decisions about your account eligibility.
How we use your data
We use your data for five core purposes. First, account management: we need your name and contact details to create and maintain your account on indo62. Second, payment processing: we share your banking information with our payment processors to execute deposits and withdrawals. Third, legal compliance: we verify your identity and age to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations in your jurisdiction.
Fourth, fraud prevention: we analyze your IP address, device fingerprint, and transaction patterns to detect and block unauthorized access. Fifth, customer support: we use your account history and communication records to respond to your inquiries and resolve disputes. We do not use your data for marketing, profiling, or any purpose beyond these five categories unless you explicitly consent.
Third-party processors
We do not own all the infrastructure that powers indo62. Our payment processors handle mobile banking, local payment, online payment, and e-wallet transactions. Our hosting provider stores our servers, which may sit outside your jurisdiction. Our identity verification partner processes your KYC documents. Each of these third parties has signed a data processing agreement with us, meaning they cannot use your data for their own purposes.
We may be required to disclose your data to law enforcement or regulatory authorities if we receive a valid legal request. We will notify you of such requests unless we are legally prohibited from doing so. We do not voluntarily share your data with advertisers, data brokers, or any other commercial entity.
Your rights
You have the right to access your data. You can download a copy of your account information, transaction history, and verification documents by logging into your indo62 account or contacting our support team. You have the right to correct inaccurate data. If your name, address, or payment method has changed, you can update it in your account settings.
You have the right to request deletion of your data, subject to legal holds. If you close your account and request data deletion, we will remove your personal information within 30 days, except where we are required to retain it for regulatory or fraud-prevention purposes. You have the right to object to processing. If you believe we are using your data unlawfully, you can file a complaint with the data protection authority in your jurisdiction.
Cookies and tracking
We use cookies to keep you logged into indo62 and to remember your preferences. Session cookies expire when you close your browser. Persistent cookies remain on your device for up to one year. We do not use third-party tracking cookies or sell your browsing data to advertisers. You can disable cookies in your browser settings, but doing so may limit your ability to use indo62.
Contact indo62
If you have questions about our privacy practices or wish to exercise your rights, contact our data protection team. We respond to all inquiries within 14 days. You can reach us via email through your account settings or by submitting a request through our support portal. We are available during major events such as Liga 1, Piala AFF, and Idul Fitri holidays, though response times may vary during peak periods.
This policy was last updated in April 2024. We may update it to reflect changes in our service or applicable law. We will notify you of material changes by email or by posting a notice on indo62.